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Email marketing is the practice of sending promotional or informational messages to a group of people via email. It is used to build relationships...Read entire post

Opportunity Management:Opportunity management is a process of identifying, evaluating, and prioritizing potential business opportunities. It involves...Read entire post

There are some things to consider when choosing an IVR service for your contact center, whether you're doing it for the first time or wanting...Read entire post

What is the Definition of Sales Opportunity Management?Opportunity management, often known as pipeline management, refers to managing and monitoring...Read entire post

69% of users prefer phone support, according to Hubspot. Despite the rise of live chat, chatbots, self-service, and other platforms, customers...Read entire post

One must indeed cut expenses like fingernails to keep a business solvent. Every entrepreneur dreams of developing an international company, but...Read entire post

Unlike traditional contact center technologies, IVR calling systems let organizations provide support to customers through both live agents and...Read entire post

Excellent customer service is built on strong lines of communication. People nowadays have higher standards for customer service, communication,...Read entire post

Sales growth relies on a company's ability to cultivate positive connections with its customers, particularly for smaller enterprises. However,...Read entire post

Organize and update your leads using a lead tracking tool. Better yet, they can show how you convert more leads into revenue and which marketing...Read entire post